Second Quarter 2015 Issue of the IEEE Transactions on Professional Communication Now Available

The Second Quarter 2015 issue of the IEEE Transactions on Professional Communication is now available online, and will be arriving in the mailboxes of members over the next several weeks (packaged with the First Quarter issue).

Highlights of the issue include:

1.    Editorial:  The Basics of Reporting Research by Saul Carliner

Explains the guidelines that have driven the reporting of research in the Transactions since 4Q2011.   

2.    Research Article: Social Media and Multinational Corporations’ Corporate Social Responsibility in China: The Case of ConocoPhillips Oil Spill Incident by Juelin Yin, Jieyun Feng, and Yuyan Wang

Describes how the Chinese public used social media to express concern following a major oil spill and how institutional players responded.   

3.    Research Article: Ecodefense and the Technical Communication of Ecotage by Derek Ross

Looks at the role of plain language in subversive environmental texts and the ethics of doing so.

4.    Research Article: Personas in Heuristic Evaluation: A Classroom-Based Exploratory Study by Erin Friess

Describes a classroom based study on using personas in heuristic evaluations of texts.   

5.    Research Article: Writing for fantasy sports: A comparative analysis of user-generated writing by amateur writers and professional journalists by Ming Cheung and Ryman White

Explores a particular class of user-generated documentation in-depth: fan-provided material for fantasy sports. Although the article explores fantasy sports, there are many implications for professional and technical communicators, who can learn about what types of material users might provide and its quality.   

6.    Teaching Case: Teaching and Learning in Cross-Disciplinary Virtual Teams by Pam Estes Brewer, Alanah Mitchell, Robert Sanders, Paul Wallace, and David D. Wood

A teaching case that explores how two groups of students from three different disciplines worked together, produced projects, and learned from one another.

7.    Book Reviews: 

Review of Sharing Our Intellectual Traces, edited by Tracy Bridgeford, Karla Saari Kitalong, and Bill Williamson. Reviewed by: Karen Wisne

Review of Slide Rules: Design, Build, and Archive Presentations in the Engineering and Technical Fields, by Traci Nathans-Kelly and Christine G. Nicometo. Reviewed by Ronald L Stone, Member IEEE.

To view the issue online, visit http://ieeexplore.ieee.org/xpl/mostRecentIssue.jsp?punumber=47. Note that a subscription is required to see all of the articles except for the editorial.

Concordia Professor Receives Seventh Award in Best Article Competition

June 23, 2015

Concordia University professor Saul Carliner and his co-authors, Juan Carlos Sanchez-Lozano, a Latin America-based consultant, and Adnan Qayyum, an Assistant Professor at Penn State University received an Award of Distinguished Technical Communication in the Frank R. Smith Outstanding Article Competition for their article, “What measures of productivity and effectiveness do Technical Communication managers track and report?” which appeared in the Third Quarter 2014 issue of the peer-reviewed journal, Technical Communication.

The article reports the results of an empirical study that explores the various ways that technical communication managers track and report on the productivity and effectiveness of their teams to upper management. One of the significant findings of the study is that word-of-mouth—rather than return-on-investment—is the primary means that managers use to assess the productivity and effectiveness of technical communication groups.

Technical Communication is the peer-reviewed journal of the Arlington, Virginia-based Society for Technical Communication, the world’s largest professional society for technical communicators. The Frank R. Smith Award recognizes the outstanding articles published in the journal in the previous year. Carliner was previously recognized in 2012, 2002, 2001, 2000, 1995, and 1986.

Another Successful ED-MEDIA

Congratulations, AACE, on another successful ED-MEDIA conference.

ED-MEDIA is an annual international conference organized by the Association for the Advancement of Computing in Education (AACE) which serves as a multi-disciplinary forum for the discussion and exchange of information on the research, development, and applications on all topics related to multimedia, hypermedia and telecommunications/distance education.

The conference hosted over 500 delegates representing 58 countries.

And thank you, AACE, for the honor of co-chairing this event. I enjoyed meeting so many people and learning about their work with educational technology, and sharing Concordia sites and Montreal travel tips with them.

If you missed the conference, catch up on the proceedings by searching for the hashtag #edmedia, #edmedia2015 or visit EDITLIB to check out the conference proceedings.

Carliner Receives Alumni Teaching Award from Concordia University

FOR IMMEDIATE RELEASE

May 19, 2014

In addition to receiving the top awards for research and teaching from the Society for Technical Communication, Saul Carliner has received the Alumni Award for Teaching from the Concordia University Alumni Association.

The Alumni Teaching Award is awarded to a member of Concordia’s teaching staff who has shown superior knowledge, teaching ability and accessibility to students.

Carliner, who is an Associate Professor, Provost Fellow for e-Learning, and Director of the Education Doctoral Program at Concordia University, will receive the award at a banquet in Montreal, May 20.

Carliner’s research and teaching focus on the design of materials for learning and communication in the workplace–especially online materials, the management of groups that produce these materials, and the transfer of research to practice.

In addition to Concordia University, Carliner has taught at the City University of Hong Kong, University of Minnesota, and Southern Polytechnic State University.  Carliner also teaches continuing education workshops for several professional associations in educational technology, training and development, and professional communication.  In addition to the Jay Gould Award for Excellence in Teaching Technical Communication he recently received from the Society for Technical Communication, Carliner received the Keith Wharton Award for Excellence in Teaching from the association of students in scientific and technical communication at the University of Minnesota.

Carliner also serves as Editor-in-Chief of the IEEE Transactions on Professional Communication, Director of Research for Lakewood Media, and Vice-President of Agence Ometz (a social, employment, and immigration agency). He is a past board member of the Canadian Society for Training and Development and past chair of its Certification Steering Committee, and past international president of the Society for Technical Communication.

Carliner is a Certified Training and Development Professional, a Fellow of the STC, and holds degrees from Carnegie Mellon University, University of Minnesota and Georgia State University.

The Concordia University Alumni Association (CUAA) comprises the more than 175,000 alumni of Concordia University in Montreal, Quebec and its founding institutions, Sir George Williams University and Loyola College. Upon graduation, all degree, diploma and certificate holders of Concordia University become members for life.

Carliner Receives Top Research Award from the Society for Technical Communication

FOR IMMEDIATE RELEASE

April 21, 2014

In addition to receiving its top award for instructors of technical communication, Saul Carliner has received the Kenneth Rainey Award for Excellence in Research in Technical Communication, the highest honor for technical communication researchers offered by the Society for Technical Communication.

This award honors Ken Rainey, a professor at Southern Polytechnic State University and Fellow of the Society for Technical Communication who produced major research studies that continue to provide ongoing benefit to both practice and teaching in the field of technical communication. The award honors research that has made positive, significant contributions to technical communication practice and teaching. It rewards a lifetime of quality research in the field, a single high-quality empirical study, or a set of related high-quality studies.

Carliner is an Associate Professor, Provost Fellow for e-Learning, and Director of the Education Doctoral Program at Concordia University.

Carliner’s research and teaching focus on the design of materials for learning and communication in the workplace–especially online materials, the management of groups that produce these materials, and the transfer of research to practice.

Carliner has received research funding from the Social Sciences and Humanities Research Council, Hong Kong University Grants Council, Canadian Council on Learning, Work and Learning Knowledge Centre, KnowledgeOne, and the STC.  He is a past Research Fellow of the American Society for Training and Development, received the Ken Rainey Award for Excellence in Research in Technical Communication, and is a member of the Provost’s Circle of Distinction at Concordia University. Carliner has published eight books including the recent Informal Learning Basics and classic Techniques for Technical Communicators (with Carol Barnum).  His publications also include 50 peer-reviewed articles in journals such as Information Design Journal, Journal of Business and Technical Communication, and Performance Improvement Quarterly and 150 professional articles and book chaptersHis peer-reviewed articles have received awards in six Frank R. Smith Outstanding Award Competitions (including two Best of Shows).

As a consultant, he has advised organizations such as Alltel Wireless, Bronx Zoo, Equitas, IBM, Lowe’s, Microsoft, ST Microelectronics, and several US and Canadian government agencies on complex design projects and strategic issues.

Carliner also serves as Editor-in-Chief of the IEEE Transactions on Professional Communication, Director of Research for Lakewood Media, and Vice-President of Agence Ometz (a social, employment, and immigration agency). He is a past board member of the Canadian Society for Training and Development and past chair of its Certification Steering Committee, and past international president of the Society for Technical Communication.

Carliner is a Certified Training and Development Professional, a Fellow of the STC, and holds degrees from Carnegie Mellon University, University of Minnesota and Georgia State University.

The Society for Technical Communication is the world’s largest and oldest professional association dedicated to the advancement of the field of technical communication. The Society’s members span the field of the technical communication profession and reach across every industry and continent. The Society has members in almost 50 countries.  Through a growing global community, the Society and its members set the global standards for technical communication. The Society’s award-winning publications, Intercom and Technical Communication, are widely read in the field of technical  communication, and its annual conference is one of the most-attended technical communication events of the year.

Carliner Receives Top Teaching Award from the Society for Technical Communication

FOR IMMEDIATE RELEASE

April 7, 2014

Saul Carliner has received the Jay Gould Award for Excellence in Teaching Technical Communication, the highest honor for instructors of technical communication offered by the Society for Technical Communication.

The Jay R. Gould Award for excellence in teaching technical communication honors Gould’s distinguished teaching career, which is an outstanding example of the long-term commitment, innovation, and excellence in teaching. This award honors true academic mentorship; a record of successful students, defined as those who are involved in STC, and actively working in the profession; involvement in student activities outside of the classroom; innovation and creativity in teaching, and involvement in research that leads to changes in the way technical communication is taught.

Carliner is an Associate Professor, Provost Fellow for e-Learning, and Director of the Education Doctoral Program at Concordia University in Montreal.

Carliner’s research and teaching focus on the design of materials for learning and communication in the workplace–especially online materials, the management of groups that produce these materials, and the transfer of research to practice.

In addition to Concordia University, Carliner has taught at the City University of Hong Kong, University of Minnesota, and Southern Polytechnic State University. Carliner also teaches continuing education workshops for several professional associations in educational technology, training and development, and professional communication.   His teaching has been recognized with the Keith Wharton Award for Excellence in Teaching from the association of students in scientific and technical communication at the University of Minnesota.

Carliner has published eight books including the recent Informal Learning Basics and classic Techniques for Technical Communicators (with Carol Barnum).  His publications also include 50 peer-reviewed articles in journals such as Information Design Journal, Journal of Business and Technical Communication, and Performance Improvement Quarterly and 150 professional articles and book chaptersHis peer-reviewed articles have received awards in six Frank R. Smith Outstanding Award Competitions (including two Best of Shows).

As a consultant, he has advised organizations such as Alltel Wireless, Bronx Zoo, Equitas, IBM, Lowe’s, Microsoft, ST Microelectronics, and several US and Canadian government agencies on complex design projects and strategic issues.

Carliner also serves as Editor-in-Chief of the IEEE Transactions on Professional Communication, Director of Research for Lakewood Media, and Vice-President of Agence Ometz (a social, employment, and immigration agency). He is a past board member of the Canadian Society for Training and Development and past chair of its Certification Steering Committee, and past international president of the Society for Technical Communication.

He is a Certified Training and Development Professional, a Fellow of the STC, and holds degrees from Carnegie Mellon University, University of Minnesota and Georgia State University.

The Society for Technical Communication is the world’s largest and oldest professional association dedicated to the advancement of the field of technical communication. The Society’s members span the field of the technical communication profession and reach across every industry and continent. The Society has members in almost 50 countries.  Through a growing global community, the Society and its members set the global standards for technical communication. The Society’s award-winning publications, Intercom and Technical Communication, are widely read in the field of technical communication, and its annual conference is one of the most-attended technical communication events of the year.