Slides from My 2012 CSTD Conference Presentation: “Performance and Perceptions: Research on Our Evolving Roles”

The session:

“paints a picture of the evolving profession of training and development through reports of three areas of research. The first report summarizes the research on one of the hottest areas of learning today—informal learning. What roles do trainers play? The second report presents results of a CSTD-sponsored study on the role of the performance consultant— the person who serves as the link between training groups and the groups they support. The third report presents results on how customers view training.”

To see the handout, visit this link: http://education.concordia.ca/~scarliner/handout-cstd-research.pdf

Slides from My 2012 TCANZ Keynote: “The Future of the Technical Communication Brand”

This session explored the following:

“On the one hand, the field of technical communication existed long before the dot com bubble and the recent economic crisis. On the other hand, both have had a profound effect on the communication industry in general, and technical and professional communication in particular. This presentation explains how-and what it means moving forward.

Specifically, this presentation places the current situation of the field into a broader perspective of our history, describes the opportunity presented to technical communicators by the economic downturn and the return (we hope) to worldwide economic prosperity, identifies specific projects occurring around the globe that could reshape and strengthen the technical communication brand, and explains how unity of vision about technical communication is central to all of these efforts.”

To see the visuals, visit http://education.concordia.ca/~scarliner/brand-of-tc-handout.pdf.

Learn@Work Week and Informal Learning Basics Profiled

Concordia NOW, the online news source for Concordia University, recently profiled two special projects:

 

Slides from September 19, 2012 Presentation to the Quebec Chapter of CSTD

Follow the link below for a copy of the slides from the presentation, Who Links the Learning Team and the People We Serve? A Preliminary Report of a CSTD Study of the Job of the Learning Consultant, which my students and I delivered September 19, 2012 to the Quebec chapter of the Canadian Society for Training and Development.

http://education.concordia.ca/~scarliner/visuals–september-2012.pdf

(And congratulations to my terrific students–Andre Valle, Emily Sheepy, Chantal Saylor, Hiba Sabri, Ofelia Ribeiro, and Chantal Castonguay–for their terrific work on this presentation.)

 

September 19: Presentation on the Job Description of the Performance Consultant

Please join my students and I as we present the results of our study on the job of the performance consultant to the Montreal Chapter of the Canadian Society for Training and Development (CSTD):

Wednesday, September 19

6-8:30 pm

John Molson School of Business, Room MB-2130

1450 Guy Street (southwest corner of Guy and DeMaisonneuve)

Montreal

The presentation, which presents the preliminary results of our study into the job description of the performance consultant, won’t be a boring research presentation–it’s geared towards practitioners.

More significantly–if you agree with our conclusions, it strongly suggests that the Training and Development profession has some serious re-thinking to do about this important job role.

Visit this link to enrol:

http://cstd.site-ym.com/events/event_details.asp?id=253037

Still need more information?  Check out the information below (it’s also at the link).

Who Links the Learning Team and the People We Serve? A Preliminary Report of a CSTD Study of the Job of the Learning Consultant 

Wednesday, September 19

6-8:30 pm

John Molson School of Business, Room MB-2130

1450 Guy Street (southwest corner of Guy and DeMaisonneuve).

About the Session: Since Dana and Jim Robinson formally identified the role in the 1990s, many workplace learning and performance specialists have aspired to work in the value-added role of a performance consultant.  But what does the performance consultant really do?

After comparing popular notions about the job with evidence from actual job descriptions, this presentation provides participants with a research-validated, general job description for the role and links that description to the CSTD Competency Model. Using that information, this session concludes by suggesting specific hiring and performance management strategies that learning leaders can use with their performance consultants, and professional development tactics that aspiring performance consultants might consider.

Objectives

  • Using research-validated information as a guide, differentiate a performance consultant from other jobs in workplace learning and performance.
  • Using a research-validated job description as a guide, identify specific hiring and performance management strategies for working with or as a performance consultant.
  • Using the job description and the CSTD Competency Model as guides, identify specific professional development strategies for aspiring performance consultants.

Speakers:  Saul Carliner, CTDP, Chantal Castonquay, Ofelia Ribeiro, Hiba Sabri, Chantal Saylor, Emily Sheepy, and Andre Valle

Directions: 

  • By Metro: Guy-Concordia Metro.  Take the Guy Street exit to the street level. Exit onto the street.  The building will be opposite of you when exit the Metro station.  Cross Guy street (the wider street).  Enter the building.  Go to the second floor.  Look for Room MB-2130.  (There is an information desk near the main floor entrance should you want to ask someone for directions.)
  • Street address: 1450 Guy Street.  Although no parking is available in the building, several surface lots and on-street parking spots are available nearby.