The Role of Service

Although service is one of the three pillars of academic life, I engaged in service long before I moved into academe.

I do so because I believe that service to the community ultimately binds someone to it, and have experienced that. The more one participates in a community, the more that person becomes a part of that community and what happens in that community means something not only on a social level, but on a personal level.  In addition, by participating in the community, one can also help define that community and shape its values.

Current Commitments

Commitments to Concordia University community
Director, Education Doctoral Program Provide academic oversight to the Education Doctoral Program and chair the Education Doctoral Committee, a cross-department committee that oversees policy for the program.
Concordia Senate One of the representatives from the Faculty of Arts and Science to the Concordia Senate, one of the two bodies that governs the University.
Educational Technology Committee Member of the committee that oversees programs in educational technology at Concordia University.
Faculty of Arts and Science Curriculum Committee Serve as one of the representatives from the Social Science sector to the committee that reviews all curriculum proposals and recommends higher levels of approval.
Comité-conseil du programme Arts et
Represent Concordia University on a provincial committee looking at programs in arts and sciences in higher education.
Service to the Professional Community
Canadian Society for Training and Development
  • Serve on the Board of Directors.
  • Chair the Certification Steering Committee.
  • Chair the Research Committee.
IEEE Professional Communication Society Serve as Editor-in-Chief of IEEE Transactions on Professional Communication, the peer-reviewed journal of the organization.
STC Certification Commission Serve as a member of the Commission board, with primary responsibility for recognition of academic programs.
Other professional organizations in which I hold memberships
Service to the General Community
Federation/CJA Serve as the volunteer ambassador on evaluation, supporting a staff-driven effort to evaluate agencies and programs funded by the organization.
Agence Ometz Serve on the Board of Directors of this social service organization that provides social services, job and career-related services, and immigration services

Past Commitments

Commitments to Concordia University community
Ad-hoc committee on curriculum innovation. Member of a committee looking for ways to streamline curriculum approval processes and foster innovation in the curriculum.
Centre for Teaching and Learning Services Occasionally co-facilitated workshops on designing instruction and integrating technology into courses. Offered similar workshops while on faculty at the City University of Hong Kong and Bentley College.
Service to the Professional Community
American Society for Training and Development
  • Served as a judge for several Awards of Excellence programs
  • Served as a judge for the ASTD Dissertation and Research Awards
  • Served on the program committee for two International Conferences and Expositions
Canadian Society for Training and Development
  • Chaired the committee that oversaw the revision to the Competencies for Training and Development Professionals
  • Served on program committees for the CSTD Conference and CSTD Symposium
  • Served as a judge on awards committees.
  • Served as program manager during the inaugural year of the Quebec chapter.
International Society for Performance Improvement
  • Served on the program committees for several ISPI Conferences.
  • Served as a judge for the awards program.
  • Served as President and Vice-President for Programs for the Atlanta chapter
  • Served as a volunteer for the Minnesota chapter.
Society for Technical Communication
  • Served as international president, as well as first and second vice-preident.
  • Served as program manager for 2 international conferences and local conferences in Atlanta and the Twin Cities.
  • Served as general manager for 1 international conference.
  • Served as Assistant to the President for External Relations.
  • Launched the award-winning Community Service committee.
  • Served as a judge in the international technical publications and online communication competitions.
Editorial Boards I have served on these editorial boards:

  • Canadian Journal of Learning and Technology
  • IEEE Transactions on Professional Communication (Editorial Advisory Board)
  • Information Design Journal (served as Interview Editor for 2 years)
  • Performance Improvement Quarterly
Service to the General Community
Federation/CJA (Montreal) Chaired or co-chairedthe following committees:

  • Education and Culture Planning and Allocations Committee, which allocated funds to community agencies that provide educational and cultural programming
  • Governance Review Committee, which developed a process to help agencies funded by Federation/CJA evaluate their governance and develop plans to address issues arising from the review; also provides resources and training for boards on governance-related issues arising through the reviews
Brookline Arts Commission (Brookline, Massachusetts) Appointed to serve on the commission and served two terms as vice-chair. During that time, I served on the grants committee and developed a networking event for arts organizations in Brookline.
Harry Kay Leadership Development Program. (Minneapolis) Graduated from the 2-year invitational leadership development program.
Minneapolis Jewish Federation Served as chair of the Community Relations and Education Allocations Committee, and Vice-Chair of Rimon, the Jewish Arts Council of the Twin Cities. Also facilitated the process of the rewriting the mission statement for the organization.
Congregation Bet Haverim (Atlanta) Served as Ritual Chair and service leader for the congregation.
Leadership Buckhead (Atlanta) Graduated from the 1-year invitational leadership development program. Served as program director the following year.
Stage Door Players (Atlanta) Served on the Board of Directors, including a term as secretary. Directed a show, and acted in several shows.
Friends of Fernbank Science Center and Natural History Museum Served as Chair of the Board and Vice-President for Programs of the member’s auxiliary for Fernbank when it was a separately incorporated organization. As chair, I also oversaw integration of the auxiliary into the nonprofit that runs the museum. As program manager, established a lecture series for adults on current issues in science.
Village Writer’s Group (Atlanta) Served as Chair of the Board, program manager for a writer’s conference, and contributor to the literary magazine.
Rochester Civic Theater (Rochester, Minnesota) Served on the Board of Directors, chaired the Playreading Committee (which selects the season), and acted in several productions.
Rochester Citizen’s Advisory on Transit (Rochester, Minnesota) Appointed by the mayor to a commission that oversaw the public transit system in the city and served one term as chair of the committee.

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