Carliner Receives Top Teaching Award from the Society for Technical Communication


April 7, 2014

Saul Carliner has received the Jay Gould Award for Excellence in Teaching Technical Communication, the highest honor for instructors of technical communication offered by the Society for Technical Communication.

The Jay R. Gould Award for excellence in teaching technical communication honors Gould’s distinguished teaching career, which is an outstanding example of the long-term commitment, innovation, and excellence in teaching. This award honors true academic mentorship; a record of successful students, defined as those who are involved in STC, and actively working in the profession; involvement in student activities outside of the classroom; innovation and creativity in teaching, and involvement in research that leads to changes in the way technical communication is taught.

Carliner is an Associate Professor, Provost Fellow for e-Learning, and Director of the Education Doctoral Program at Concordia University in Montreal.

Carliner’s research and teaching focus on the design of materials for learning and communication in the workplace–especially online materials, the management of groups that produce these materials, and the transfer of research to practice.

In addition to Concordia University, Carliner has taught at the City University of Hong Kong, University of Minnesota, and Southern Polytechnic State University. Carliner also teaches continuing education workshops for several professional associations in educational technology, training and development, and professional communication.   His teaching has been recognized with the Keith Wharton Award for Excellence in Teaching from the association of students in scientific and technical communication at the University of Minnesota.

Carliner has published eight books including the recent Informal Learning Basics and classic Techniques for Technical Communicators (with Carol Barnum).  His publications also include 50 peer-reviewed articles in journals such as Information Design Journal, Journal of Business and Technical Communication, and Performance Improvement Quarterly and 150 professional articles and book chaptersHis peer-reviewed articles have received awards in six Frank R. Smith Outstanding Award Competitions (including two Best of Shows).

As a consultant, he has advised organizations such as Alltel Wireless, Bronx Zoo, Equitas, IBM, Lowe’s, Microsoft, ST Microelectronics, and several US and Canadian government agencies on complex design projects and strategic issues.

Carliner also serves as Editor-in-Chief of the IEEE Transactions on Professional Communication, Director of Research for Lakewood Media, and Vice-President of Agence Ometz (a social, employment, and immigration agency). He is a past board member of the Canadian Society for Training and Development and past chair of its Certification Steering Committee, and past international president of the Society for Technical Communication.

He is a Certified Training and Development Professional, a Fellow of the STC, and holds degrees from Carnegie Mellon University, University of Minnesota and Georgia State University.

The Society for Technical Communication is the world’s largest and oldest professional association dedicated to the advancement of the field of technical communication. The Society’s members span the field of the technical communication profession and reach across every industry and continent. The Society has members in almost 50 countries.  Through a growing global community, the Society and its members set the global standards for technical communication. The Society’s award-winning publications, Intercom and Technical Communication, are widely read in the field of technical communication, and its annual conference is one of the most-attended technical communication events of the year.


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